Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service). These third party sub-processors include:
| Sub-processor | Subject Matter | Purpose / Nature of processing | Data centers |
| Amazon Webservices, Inc. | Cloud Service Provider | Cloud infrastructure provider for Chargebee, where all SaaS applications are hosted. Almost all data stored, processed and transmitted through Chargebee's product resides on Amazon Web Services data centers. | US, EU and APAC |
| SendGrid, Inc. | SMTP Provider | SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the product. | US |
| Mailgun, Inc. | SMTP Provider | SMTP for sending emails to merchants and end customers. Mail servers are provided by Mailgun to deliver emails from the product. | US |
| Spreedly, Inc. | Card vault and payment gateway | For connecting to certain payment gateways and processing payments through those gateways; Cards will also be stored in Spreedly for transactions processed through those gateways. | US |
| Sentry | Error monitoring platform | Error monitoring tool that helps Chargebee to discover, triage, and prioritize errors in real-time. | US |
| Google Cloud | Fraud prevention platform | Google recaptcha is used as a fraud prevention tool in checkout, portal and components. | US |
| Cloud Elements | IPaaS solution provider | Cloud Elements is an API Integration Platform as a service that has built a repository of APIs to integrate with various other SaaS providers. Using this Middleware, Chargebee can provide specific integrations to the third party services that are supported by Cloud Elements. | EU and US |
| Workato, Inc. | IPaaS solution provider | Workato is an API Integration Platform as a service that has built a repository of APIs to integrate with various other SaaS providers. Using this Middleware, Chargebee can provide specific integrations to the third party services that are supported by Workato. | US |
| Maxmind | IP Geolocation and Fraud prevention platform | IP based geolocation for apple pay | US |
Group Sub-processors:
The following are group members of CHARGEBEE INC., these entities function as sub-processors as well with one or more entities providing support and maintenance.
| S No | Group Companies | Location |
| 1 | CHARGEBEE TECHNOLOGIES PVT. LTD | India |
| 2 | CHARGEBEE B.V | The Netherlands |
| 3 | CHARGEBEE AUSTRALIA PTY. LTD | Australia |
For queries regarding sub-processors please reach out to [email protected]